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NetJets Jet Crashes on Laredo Highway, Killing One

A jet bound for Austin came down on a Texas highway instead.

Anna Lee, journalistBy Anna Lee
Beek, South Limburg / Netherlands. July 19, 2020. Plane flying over a parking lot for cargo trucks next to a highway and farmland
Photo by FotoParaTi | Dreamstime.com

Around 10 p.m. on a Tuesday night in Laredo, Texas, drivers on Loop 20 watched a private jet come down right in front of them. The plane skidded across the highway, clipped a light post, and rolled onto its side before bursting into flames. Six people were on board. One of them did not make it out alive.

The aircraft was a Cessna Citation Latitude, a twin-engine business jet. It had left Mexico hours earlier and was supposed to land safely at a nearby airport. Instead, it ended up scattered across multiple lanes of a public road, with debris everywhere and fuel spilling onto the pavement. What happened next is the part nobody who was there will forget.

Strangers grabbed a sledgehammer and ran toward the fire

This is the detail that turned a local crash into a national story. As the jet sat there burning, regular people who happened to be driving by stopped their cars and ran at it. Not away from it. Toward it.

Two of them showed up with a sledgehammer and a shovel. They used the tools to beat on the cockpit glass and try to pry open the plane's door while flames climbed up the fuselage. Video from the scene showed first responders and ordinary drivers working side by side to crack open that window and pull people out. Some of the survivors were filmed walking away from the wreck on their own two feet.

Think about that for a second. You are on your way home, you see a jet on fire, and your instinct is to dig around your truck for whatever heavy object you can find and start swinging at a windshield. That is what saved lives that night.

"It looked like part of a movie"

One of the people who pulled up on the scene was Zayra Garza, an esthetician who was driving her coworkers home. She came around a bend and there it was: a jet on its side, on fire, in the middle of the highway.

"It looked like part of a movie. I was in shock," Garza said. She started recording on her phone as she got closer, then stopped her car across from the burning plane. Through the smoke she could see someone inside the cockpit, hitting the window, trying to get out.

Her husband didn't wait around. He jumped out of the vehicle and joined the people trying to bust the window open from the outside. Garza said the thing scaring her most was the fire. "I was concerned that it could have just exploded at any time," she told reporters. A few moments later, she watched the plane's door swing open.

The jet belonged to a Warren Buffett company

Here is a twist a lot of people missed. The plane was operated by NetJets, registration N523QS. NetJets isn't some no-name charter outfit. It is owned by Warren Buffett's Berkshire Hathaway, and it lets wealthy customers buy fractional shares of private jets instead of owning a whole plane. Basically a timeshare for the kind of aircraft most of us only see from the cheap seats at the airport.

NetJets confirmed the crash involved one of its aircraft and said it is working with authorities. The company kept its statement short, which is normal in the first hours after something like this. The Citation Latitude is a popular mid-size business jet, the kind used for exactly this type of trip: a flight from a Mexican resort town back into the U.S.

The fact that a brand-name operator backed by one of the most famous investors in America was involved is part of why the response got so big, so fast. This wasn't going to be a quiet local report and then nothing. Federal agencies were on it within hours, and the tail number was circulating online before sunrise.

The plane was supposed to land in Austin, not Laredo

This is where the story gets confusing in a way that matters. The jet took off from San José del Cabo, Mexico, at around 6:18 p.m. local time. Its destination was Austin, Texas. So why did it end up on a highway near the border, about 140 miles southwest of San Antonio?

Because something went wrong in the air. The pilots reported mechanical issues and the plane diverted toward Laredo, along the U.S.-Mexico border. Police said the tower at the local airport actually called for help after the aircraft reported those problems and then lost contact with air traffic controllers.

Gilberto Sanchez, the director of Laredo International Airport, told a local TV station the plane experienced a mechanical failure. He didn't give any other details, and honestly, at that stage nobody could. Dashcam footage shows the jet coming down right near the airport, which suggests it was trying to make an emergency landing and didn't quite get there.

How bad the damage was

The photos and video from Loop 20 paint a rough picture. The jet was nearly sheared in half. The fuselage was heavily damaged and tipped onto its side, smashed up against a highway barrier. The tail had been ripped clean off the body of the plane and was sitting, mostly intact, on a lower-level road underneath where the rescue was happening.

On its way down, the plane took out a light post before sliding to a stop. Fuel leaked across the highway surface, which made the whole scene more dangerous and made the firefighting harder. You have an aircraft on fire, leaking fuel, with people still trapped inside, in the middle of a road that was, minutes earlier, full of moving traffic. That is about as bad a setup as you can imagine for the people trying to help.

One driver on the ground got caught up in it too. A vehicle was struck by part of the aircraft, and that driver was taken to the hospital in stable condition. It is honestly remarkable that more people on the highway weren't hurt.

Who was hurt

Of the six people on board, one was killed. Authorities have not publicly released that person's name. Five of the six were injured, and police said the ones pulled from the wreckage "were alive," which tells you how close this came to being a much higher death toll.

The first responders paid a price too. Five Laredo police officers were taken to the hospital for smoke inhalation after working the scene. That is the kind of detail that gets buried in these stories, but it is worth sitting with. Those officers ran into the smoke from a burning jet leaking fuel, and they did it knowing it could blow.

Between the officers, the bystanders with the sledgehammer, and Garza's husband, the rescue was a group effort that came together in real time on a highway, in the dark, with no script. The Laredo Police Department, through investigator Jose Baeza, described a large, chaotic scene spread across the roadway.

The FBI showed up, and that says something

The Federal Aviation Administration and the National Transportation Safety Board are both involved, which you would expect with any plane crash. The NTSB handles the investigation into what caused it. The FAA oversees the aircraft and operator side. Standard stuff.

What stood out was the FBI also responding. That does not automatically mean foul play. Federal law enforcement gets pulled into major incidents for all sorts of reasons, especially one this close to the border with a fatality and an international flight involved. But the presence of multiple federal agencies signals this is being treated as a serious investigation, not a routine cleanup.

As of now, the actual cause of the crash is unknown. The only thing officials have pointed to is the reported mechanical failure. Everything beyond that is going to come out of the NTSB process, which takes months, not days.

What happens now

Loop 20 was shut down in both directions and was expected to stay closed in the area for an extended period while investigators worked the scene. If you live in Laredo and use that road, you already know the headache that causes. The crash site sat near the Saunders Street and Clark Boulevard area, a stretch plenty of locals drive every day.

Investigators have to document the wreckage, recover the recorders, and figure out the timeline from takeoff in Mexico to the final seconds over Laredo. The plane's path, from a planned Austin landing to an emergency diversion to a highway crash, is going to be central to all of it.

For now, the lasting image is the human one. A jet on fire, and a bunch of people who didn't have to do a thing grabbing whatever they could find and running at the flames to get strangers out. Five of the six on board survived because of how fast everyone moved. The footage of that effort spread fast, and it is easy to see why.

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